Frequently Asked Questions
We're here to help
Who are Hystyle?
You can read more about Hystyle here, but in a nutshell we love hybrid races but were sick of the fitness clothing and socks not being good enough, especially when trying to give 100% on race day to chase that podium… until now!
What does Hystyle mean?
Hystyle is the shorthand of our company name - Hybrid Style Clothing. Hysoxs and Podium Chaser are part of the Hystyle family.
Will Hysoxs be releasing more colours?
Yes and yes! Follow our Instagram for information on the latest colour drops.
Do you stock extended sizes in soxs?
All our socks are one size fits most, so we've got you covered.
How do i look after my Hysoxs?
To keep Hysoxs looking their best:
Machine wash inside-out at 30°
Do not tumble dry
Do not use bleach
Do not use fabric softener
Do you work with fitness events?
We currently sell via our own website only, but we would love to work with anyone who wants to stock our socks either in their gyms or on their competition floor. check our partnership page here
Can I return an item?
At Hystyle we pride ourself on the quality of our products. In the unlikely event that you are unhappy with your purchase, please feel free to return your socks within 14 days of dispatch. When you return or exchange any product, you must cover the shipping charges. Please note that all items have to be unused with labels, packaging and bags unopened. Our goods in team checks each returned item and will not process items that have been handles for hygiene reasons.
Please note that items on "sale" must be returned within 7 days of dispatch.
For more information about returns please visit our Return Policy
Something went wrong with your order?
We're only human and sometimes we get it wrong but don't worry, we will get it sorted as quickly as possible. Please get in touch with one of the team at hysoxs@hotmail.com
Do you ship worldwide?
We are a UK based company and mainly trade in the UK and Ireland. However, though we do not market internationally, we may ship to the rest of the word in limited circumstances. We have a flat shipping rate and are always looking for new places to add to our list of countries. Please note that duties and taxes may apply and are the responsibility of the recipient. Some countries may require you to provide additional customs information to our carriers in order to receive your order.
Are they just for hybrid races?
Hysoxs and the Podium Chaser range will help make every step count no matter what you're doing.
They trusted by athletes from all sports at different levels, whether it be a hybrid race, a pilates class, a fun run to a marathon, our race gear has seen it all and have held up to the test!
What payment methods do you accept?
Any debit/credit card, PayPal, and will soon implement pay in instalments with Klarna.
When do pre-order get posted?
We provide an indicative expected shipping date on all pre-orders. However, these are simply estimates. We can only work with the timeframes provided by our suppliers and global factors do play a part and can lead to unforeseen delays with regard to pre-orders.
What are the difference between the soxs heights
We currently make Hysoxs in two heights; ankle and crew. Both have the same technology and help you make every step count.
How do i become an ambassador?
Ambassadors are carefully selected from those in the field that have a real enthusiasm for sports and hybrid events. There is no criteria as such, so just be you and you'll come by our radar for sure!
Can i put in a custom order/colour for soxs?
Yes. We love working on custom projects and have made custom Hysoxs for various organisations across the world. Please get in touch with us here if you are interested in your own custom Hysoxs sock.
Please note that our minimum order quantity is 50 pairs.
What sustainability do you do?
We always aim to be sustainability conscious where we can. Our soxs and apparel are designed using eco-friendly fabric. The high-quality yarn ensures comfort, agility and breathability, making the socks suitable for long-lasting performance in all training/racing conditions
Do the nasal strips actually work?
The Podium Chaser nasal strips are made of an strong adhesive band that helps open nasal passages for easier breathing by gently lifting the sides of your nose, improving airflow and making it easier to breathe. They work and are completely safe for most people when used as directed. They’re non-medicated, hypoallergenic and gentle on the skin, but should not be applied to broken or irritated skin. If you have specific concerns, consult with a doctor.
How long do the nasal strips last?
Our ambassadors have put our strips through their paces and we have seen that they last for over 72 hours. This includes wake up, shower, workout, shower, sleep and repeat! Our nasal strips are specifically developed for intense performance, recovery, and all things hybrid.